Personal Data

This section describes the personal data that is collected or processed, how your personal data is used, shared and protected, the choices you have regarding your personal data and how to contact us.

THE PROCESSING OF YOUR DATA BY MOULIN FORTUNÉ ARIZZI:
The company Moulin Fortuné Arizzi is responsible for processing personal information collected on the site www.moulinarizzi.com , social media pages or in our boutique located on the Moulin Fortuné Arizzi estate.

The purpose of this section is to inform you as clearly as possible about the nature of the data collected, as well as the reasons why it is collected. It describes our confidentiality and data protection practices in relation to:

• Our website and social media pages
• Our shop
• Emails we send to our customers or to the recipients of our newsletters

We need to collect and use personal information to meet the expectations and requirements of our customers and users, for example to communicate with you and provide you with an interactive service.

We inform you that the domain of our website www.moulinarizzi.com is the property of Moulin Fortuné Arizzi.

Access and/or use of the Website grants you the status of user and implies acceptance of this Privacy Policy, from said access and/or use.

The user can contact Moulin Fortuné Arizzi at the following email address: accueil@moulinarizzi.com .

WHY AND HOW MOULIN FORTUNÉ ARIZZI PROCESSES YOUR DATA:

Moulin Fortuné Arizzi is authorized to process your data in order to provide its services but also thanks to the consent you provided when registering on the website.

Personal information collected by Moulin Fortuné Arizzi is stored securely and treated with the utmost care.

Your personal data collected by Moulin Fortuné Arizzi may be used for the following purposes:

• Process sales transactions to manage your purchases and orders, send you transactional emails, deliver your products to your home and handle any returns you may have
• To be able to communicate with you about your orders, invoices or customer service complaints
• To offer you our services and promotional offers that may be of interest to you by newsletter, subject to your prior consent
• Send relevant direct marketing messages about our products and services by email or other equivalent electronic means of communication
• To prevent and detect fraud or abuse of our website and to allow third parties to carry out technical, logistical or other operations on our behalf
• Provide you with information that we believe will be relevant to you (see below)
• Improve the service provided to our users

We use the information you provide to us to:

• The provision of services offered on the Website.
• Sends commercial communications from Moulin Fortuné Arizzi about its services by letter, telephone or e-mail

Service providers and other authorized third parties. Our service providers and targeted advertising providers may also be recipients of personal data strictly necessary to carry out the services we have entrusted to them (e.g., home delivery, secure online payment, targeted promotional campaigns). We transmit your personal data to our logistics and carrier partners who provide us with services such as order processing. These third parties are responsible for managing, executing, and processing product delivery, return, and after-sales service operations.

We do not transfer, sell, or trade your data for marketing purposes to parties outside of Moulin Fortuné Arizzi. Data transferred to third parties will only be used to provide our services.

The user may revoke his consent at any time, for each commercial or advertising communication that he receives, through the links made available to him in said communications, by notification to the following email address: accueil@moulinarizzi.com or by mail to Moulin Fortuné Arizzi, Le Mas des Pins, Quartier Les Bourelles, 04190 Les Mées.

Also, the user has the right to register on the telephone canvassing opposition list linked to the Bloctel system (more information available at http://www.bloctel.gouv.fr/ ).

NATURE OF PERSONAL INFORMATION COLLECTED

We collect the information you provide to us as part of our business relationship, including:

• when you create a customer account;
• when managing your orders;
• during your exchanges with us;
• when you visit the Moulin Fortuné Arizzi website

As part of this activity, we are required to collect the following personal information:

• Contact information: title, surname, first name, email address, landline or mobile phone number, language, country of navigation
• Delivery information: personal address (first/last name, street, postal code, city, country, delivery comments) and billing address
• Opt-in information for our newsletter: opt-in date, IP address
• History of your orders and the products associated with said orders
• Transactional information: data relating to transactions carried out on the site (type of payment, internal transaction number, type of card used)
• History of your relationship with our services: telephone calls, emails exchanged with customer service

We also collect the following types of information from our Internet and application users:

– Non-personal information such as IP addresses (location of the computer on the internet), pages viewed and files downloaded. This information tells us, for example, the total number of people using our site, the number of people who visit it regularly, which pages are visited most and which are visited most
less. This information does not provide us with any personal data, it simply allows us to monitor and improve our service

Creating an account requires creating a password. This password is encrypted and is known only to you. We cannot access it. If you forget your password, a new password can be randomly generated at your request and sent to your contact email address.

DATA RETENTION

We keep your personal data for the period necessary to comply with legal and regulatory provisions.

Regarding your customer account, if it has not been the subject of an order, the account is immediately deleted upon simple request (deleting a customer account results in the loss of all account information, purchase history, recording of delivery and billing addresses and order tracking).

Regarding your customer account, if it has been the subject of orders, the information is kept for the time necessary for the commercial prescription (5 years).

Regarding registration to our newsletter, the information is kept for 2 years after our last contact with you (date of opening of the newsletter being authoritative).

An automatic purge of your personal data is set up according to the following durations:

Information from analytics tools such as Google Analytics that aim to store anonymous data will be retained indefinitely so that we can use historical data to make informed decisions in developing our website based on our users' interactions.

USER RIGHTS OVER THEIR DATA

Any natural person using the service may exercise the following rights:

The right to be informed This means that Moulin Fortuné Arizzi is required to inform you of how your data is used and this is the purpose of this section.

The right of access You have the right to access the data we hold about you. To do so, you must submit a request for access to personal information by email: accueil@moulinarizzi.com

The right to rectify inaccurate data If any data we hold about you is incomplete or inaccurate, you have the right to request that it be rectified.

The right to delete information If you wish your data to no longer be processed, you can ask us to delete it from our systems if you believe there is no reason for its continued processing.

The right to restrict data processing For example, if you think the data we hold is incorrect, we will stop processing it (but still retain it) until we have ensured that the data is correct.

The right to portability You may transfer, for your own purposes, the data we hold about you

The right to object to the inclusion of any information You have the right to object to how we use your data when we use it for our own legitimate interests

The right to regulate any automated decision-making and profiling of personal data You have the right not to be subject to automated decision-making that infringes your rights

Finally, when Moulin Fortuné Arizzi detects a personal data breach likely to create a high risk for your rights and freedoms, you will be informed of this breach as soon as possible.

To send you commercial and informational emails (excluding transactional emails), we use Mailchimp, our email sending software. They store your data in compliance with the GDPR; you can learn more about Mailchimp's privacy policy at clicking here .

We use your email to send you information about our products, services, and news. If you no longer wish to receive these, you will find an "unsubscribe from this list" link at the bottom of each email, or you can send us an email at accueil@moulinarizzi.com if you prefer.

DATA SECURITY

Moulin Fortuné Arizzi does everything in its power to prevent your data from being used inappropriately, by allowing access to this data only to authorized personnel.

Moulin Fortuné Arizzi maintains security levels to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the user through the website or when registering in the store, without prejudice to the fact that the security measures of our IT tools are not infallible.

For website services that require user registration, you will be asked for a password. The user is responsible for maintaining the confidentiality of this password, as well as for all activities that may occur while logged in with your username and password. The user agrees to notify Moulin Fortuné Arizzi as quickly as possible of any unauthorized use of their username and/or password or any other breach of security. Moulin Fortuné Arizzi cannot be held liable for any damages or losses that may arise from the user's failure to comply with this obligation.

MINORS

Access to the Site and its use (including the creation of a user account) by children must be done under the supervision and responsibility of parents.

Online ordering is normally reserved for adults, who must ensure the confidentiality of their login and password. However, minors may technically place orders, under the supervision and responsibility of their parents.

EXTERNAL LINKS TO WEBSITES

The Moulin Fortuné Arizzi website may contain external links to websites of third-party companies or businesses.

Moulin Fortuné Arizzi cannot be held responsible for the way these companies handle privacy and personal data protection, which is why we advise you to carefully read the privacy statements of these websites that are not owned by Moulin Fortuné Arizzi regarding the use, processing and protection of personal data.

COOKIE POLICY

When you allow us, access and navigation to the Moulin Fortuné Arizzi website, accessible via the URL www.moulinarizzi.com , assumes the use and downloading of cookies on the computer device (computer, tablet, smartphone, etc.) with which you access and navigate the Moulin Fortuné Arizzi; this is in order to allow and optimize your navigation, then to analyze some of your behavior during navigation anonymously.

We invite you to read the section below carefully to learn in detail about the use of this technology with the Moulin Fortuné Arizzi.

1. What are cookies?

Cookies are small files that are automatically placed on the hard drive of the device used to visit certain websites and that store information for future connections.

2. Consent

By accessing the Moulin Fortuné Arizzi website, we will provide you with some information regarding the use of cookies via your device and we will ask for your consent for their use.

Please note that some cookies are essential for the operation of the Moulin Fortuné Arizzi website and that you may not be able to access the site if you refuse.

You can withdraw your consent to the use of cookies at any time through your browser's features, by disabling cookies or preventing them from being downloaded to your device (see section "Managing and disabling cookies" below).

3. Cookies used on Le Moulin Fortuné Arizzi

To ensure its proper use, Moulin Fortuné Arizzi may use the following types of cookies:

1. Personalization cookies: these are those that allow the Moulin Fortuné Arizzi website to be adapted to certain pre-established general characteristics such as, for example, the language, the browser used or the region from which you connect.
2. Technical cookies: These are responsible for providing fluidity and convenience during navigation on the page, as well as providing it with a security feature. For example, they allow the identification of a registered user's session.
3. Advertising cookies: these are used to manage existing advertising spaces on Le Moulin Fortuné Arizzi. Each user therefore receives advertising content that is consistent with the content of the page and the frequency of the ads.
4. Behavioral advertising cookies: These allow the management of existing advertising spaces so that the user receives advertising content in accordance with their browsing habits and preferences.

4. Management and deactivation of cookies

You can withdraw your consent to the use of cookies at any time by disabling their downloading using the specific functions of the browser you use.

We offer you this website for a list of instructions and links on the steps to follow for enabling, disabling, deleting and managing cookies depending on each browser.

If the information or link provided above is outdated, if your browser is not listed, or if you cannot find a way to manage cookies, please visit your browser's official website or
Contact us by email at accueil@moulinarizzi.com we will do our best to help you.

ACCEPTANCE AND CONSENT

By using our websites or social media pages, or by making a purchase on our website or signing up to receive our newsletters, you consent to the collection and use of information in accordance with this statement.

The user declares to have been informed of the conditions on the protection of personal data, by accepting and consenting to the automated processing of the latter by Moulin Fortuné Arizzi, in the manner and for the purposes set out in this privacy policy.

If you do not agree to this statement, please do not use our site and its pages or subscribe to our newsletters.

Date of last update of this page: November 1, 2022